Le Couture Store LLC is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our website is accessible to all visitors, regardless of ability or technology.
Conformance Status
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards issued by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.
Our website has been designed with accessibility in mind and includes features such as:
• Clear and consistent navigation throughout the site • Descriptive page titles and headings • Alternative text for images • Sufficient color contrast for readability • Keyboard navigation support • Responsive design that works across devices and screen sizes • Clear and readable fonts • Form labels and error messages that are clearly identified
Ongoing Efforts
We are continuously working to improve the accessibility of our website. Our efforts include:
• Regular accessibility audits and testing • Training our team on accessibility best practices • Incorporating accessibility into our design and development processes • Monitoring and implementing updates to meet evolving accessibility standards • Testing with assistive technologies including screen readers • Gathering feedback from users with disabilities
Assistive Technologies
Our website is designed to be compatible with common assistive technologies, including:
Despite our best efforts, some areas of our website may not yet be fully accessible. We are aware of the following limitations and are actively working to address them:
• Some third-party content or embedded media may not be fully accessible • Certain interactive features may require additional accessibility improvements • Some PDF documents may not be fully accessible (we are working to remediate these)
We are committed to addressing these issues as quickly as possible.
Accessibility Features
Navigation: • Skip to main content links • Consistent navigation menu across all pages • Breadcrumb navigation where applicable • Clear focus indicators for keyboard navigation
Content: • Headings structured in logical hierarchy • Descriptive link text • Alternative text for all meaningful images • Captions and transcripts for video content (where applicable) • Clear and simple language
Design: • High contrast between text and background • Resizable text without loss of functionality • No content that flashes or blinks rapidly • Responsive design for mobile and tablet devices
Third-Party Content
Some content on our website is provided by third-party services (such as payment processors, social media embeds, or analytics tools). While we strive to ensure all third-party content meets accessibility standards, we may have limited control over the accessibility of these external services. We encourage third-party providers to maintain accessible platforms and will work with them to address any accessibility concerns.
Feedback & Assistance
We welcome your feedback on the accessibility of lecouturestore.com. If you experience any difficulty accessing our website or have suggestions for improvement, please let us know:
Contact Methods:
Email:hello@lecouturestore.com Phone: +1 (914) 292-1969 Business Hours: Monday–Friday, 9:00 AM – 5:00 PM Eastern Time (ET)
Mailing Address: Le Couture Store LLC Accessibility Coordinator 4405 Jager Dr. NE STE C4, PMB 3055 Rio Rancho, NM 87144 United States
When Contacting Us, Please Provide:
• A description of the accessibility issue you encountered • The web page or feature where you experienced the issue • The assistive technology you were using (if applicable) • Your contact information so we can follow up with you
We will respond to accessibility feedback within 2 business days and will work with you to provide the information or service you seek through an alternative accessible method.
Alternative Access Methods
If you are unable to access certain content or features on our website, we are committed to providing alternative methods to access the same information or complete the same tasks. This may include:
• Providing information via email or phone • Offering alternative formats for documents (e.g., accessible PDFs, plain text) • Assisting with order placement via phone or email • Providing product information in alternative formats
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint with:
United States: U.S. Department of Justice Civil Rights Division 950 Pennsylvania Avenue, NW Washington, D.C. 20530 Website: www.ada.gov
For EU/EEA Residents: You may contact your national accessibility enforcement body or data protection authority.
Accessibility Standards & Compliance
Our accessibility efforts are guided by the following standards and regulations:
• WCAG 2.1 Level AA (Web Content Accessibility Guidelines) • ADA (Americans with Disabilities Act) - U.S. federal law • Section 508 of the Rehabilitation Act - U.S. federal accessibility standards • EN 301 549 - European accessibility standard (for EU customers) • AODA (Accessibility for Ontarians with Disabilities Act) - for Canadian customers
Technical Specifications
Our website relies on the following technologies to work with assistive technologies:
These technologies are relied upon for conformance with the accessibility standards used.
Assessment & Testing
Le Couture Store LLC assesses the accessibility of lecouturestore.com through:
• Self-evaluation using automated accessibility testing tools • Manual testing with keyboard navigation • Testing with screen readers and other assistive technologies • User testing with people with disabilities • Regular reviews and updates based on current accessibility standards
Last Assessment Date: December 2025
Updates to This Statement
We are committed to maintaining and improving the accessibility of our website. This accessibility statement will be reviewed and updated regularly to reflect our ongoing efforts and any changes to our accessibility practices.
This statement was last updated on December 22, 2025.
Additional Resources
For more information about web accessibility, please visit:
