AI Chat Assistant - Terms of Use
Last updated: March 02, 2026
1. Acceptance of Terms
By using our AI Chat Assistant, you agree to these Terms of Use. If you do not agree, please do not use the chat service.
2. Service Description
Our AI Chat Assistant is designed to help you find products, answer questions about shipping, returns, and provide shopping recommendations based on our available inventory.
3. Usage Limitations
- Maximum 10 messages per hour per user
- The service is for personal, non-commercial use only
- Automated queries and bot usage are prohibited
- Abusive or inappropriate language will result in service termination
4. Privacy & Data Collection
We collect and process the following information:
- Your chat messages and conversation history
- IP address for rate limiting and security
- Browser information for service optimization
Your data is used solely to provide and improve the chat service. We do not sell or share your personal information with third parties.
5. AI Limitations
Please note:
- AI responses are generated automatically and may contain errors
- Product availability and pricing should be verified on product pages
- The AI cannot process orders or handle payments
- For urgent matters, please contact our support team at hello@lecouturestore.com
6. Disclaimer of Warranties
The AI Chat Assistant is provided "as is" without warranties of any kind. We do not guarantee:
- Accuracy of all responses
- Uninterrupted service availability
- Compatibility with all devices or browsers
7. Limitation of Liability
Le Couture Store shall not be liable for any indirect, incidental, or consequential damages arising from the use of the AI Chat Assistant.
8. Changes to Terms
We reserve the right to modify these terms at any time. Continued use of the service constitutes acceptance of updated terms.
9. Contact Information
For questions about these terms, please contact us at:
Email: hello@lecouturestore.com
10. Governing Law
These terms are governed by the laws of the United States.