AI Chat Assistant – Terms of Use

Last Updated: April 18, 2026

1. Acceptance of Terms

By accessing or using our AI Chat Assistant, you confirm that you are at least 13 years of age and agree to these Terms of Use. If you do not agree, please discontinue use of the chat service immediately.

2. Service Description

The AI Chat Assistant is provided to help you browse products, get answers about shipping, returns, sizing, and receive personalized shopping recommendations based on our current inventory. It is intended for use by customers located in the United States only.

3. Usage Limitations

  • Maximum 10 messages per hour per user
  • The service is for personal, non-commercial use only
  • Automated queries, scraping, and bot usage are strictly prohibited
  • Abusive, offensive, or inappropriate language will result in immediate service termination

4. Privacy & Data Collection

When you use the AI Chat Assistant, we may collect and process the following:

  • Chat messages and conversation history
  • IP address for rate limiting and security purposes
  • Browser and device information for service optimization

Your data is used solely to provide and improve the chat service. We do not sell or share your personal information with third parties. For full details, please review our Privacy Policy.

5. AI Limitations

Please be aware of the following limitations:

  • AI responses are generated automatically and may occasionally contain errors or inaccuracies
  • Product availability and pricing should always be verified on the respective product pages
  • The AI Chat Assistant cannot process orders, apply discounts, or handle payments
  • For urgent matters, please contact our support team directly at hello@lecouturestore.com

6. Disclaimer of Warranties

The AI Chat Assistant is provided “as is” and “as available” without warranties of any kind, express or implied. Le Couture Store does not guarantee:

  • The accuracy or completeness of any response
  • Uninterrupted or error-free service availability
  • Compatibility with all devices or browsers

7. Limitation of Liability

To the fullest extent permitted by applicable law, Le Couture Store shall not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of, or inability to use, the AI Chat Assistant.

8. Changes to Terms

We reserve the right to modify these Terms of Use at any time without prior notice. Your continued use of the AI Chat Assistant following any changes constitutes your acceptance of the updated terms. The “Last Updated” date at the top of this page reflects the most recent revision.

9. Contact Information

For questions or concerns regarding these Terms of Use, please contact us:

10. Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in New Mexico.